Siena Italian Studies has worked since it's beginning in 2004 towards the development of reflective intercultural competence in its students. In this effort a number of instructional techniques and approaches have been employed. Most importantly is FICCS (Full-Immersion: Culture, Content and Service) on which a book is in print and which will soon be available for purchase. If you would like to know more about FICCS and the other instructional approaches that SIS uses feel free to consult the following articles.